Building Effective Teams - Teambuilding is a pay me now, or pay me later, prerogative. Every manager can benefit from understanding the truisms of team dynamics. This course helps participants proactively build successful work teams and an environment that fosters a team approach to doing business. Participants look at the foundation and characteristics of effective teams, the four stages of team development and specific ideas to lead teams effectively. Groupthink is also

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Building Trust in a Business Environment - When selling, servicing or managing, trust is key. It takes a great deal of time to develop trust, and only an instant to wipe it out. This workshop offers specific methods for building trust in today's business environment.

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Workplace Relations - The demographics of our workplace are changing. This workshop explores issues of diversity in an effort to promote an understanding of differences and a more inclusive workplace. Participants consider the differences between Equal Employment Opportunity law, Affirmative Action, and tolerance.

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